Shipping

Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can enjoy your new fashion items right away!

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your track & trace number on the following page: [INSERT TRACKING PAGE]

At the moment, we only offer shipping within Canada. We are currently working on expanding our shipping options to more countries.

We’re happy to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you won’t pay any shipping fees.

Returns

You may return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. If you would like to initiate a return, simply send us an email. Our team is ready to assist you and guide you through the return process.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To start this process, please email us at support@missimode.com

Please contact our customer service team as soon as possible with your order number and photos of the damaged item. We will, of course, provide a suitable solution.

Frequently Asked Questions

If you wish to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.

Enter your discount code in the designated field during checkout. The discount will automatically be applied to your total amount.

We accept several payment methods, including credit cards only (VISA, Maestro, American Express, Mastercard), Paypal, Google pay & Apple Pay You can view the available options during the checkout process.

Please refer to our size chart on the product page to find the right size for your body type. If you're unsure, feel free to contact us for advice.

Yes, we offer gift cards. To purchase one, please email us at: support@missimode.com

You can subscribe to our newsletter by entering your email address in the sign-up field at the bottom of the page. You’ll receive updates about new products and exclusive offers.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.